LET’S CONNECT!
FAQ.
DO YOU HAVE A SHOP?
At this time, Jackelinne Pastry is completely online. Orders are fulfilled via delivery or pickup, which can be arranged via email. Half deposit due at booking, remaining payment is fulfilled 48 hours before delivery or pickup.
ARE YOU LICENSED?
Yes! Our LLC obtains the City of Chicago’s required permits and certifications which allows us to bake and fulfill orders from our home kitchen.
HOW DO I PLACE AN ORDER?
Fill out the form above and I will contact you to confirm availability. We recommend providing as many details as possible (event type, event date, theme, colors, etc.) so when we connect, I can have a proposal ready to go.
HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?
We recommend placing orders 2-4 weeks in advance. There’s been a few occasions where I’ve made short notice work, however, the more notice the better since I can’t always guarantee availability. A rush fee will be applied for orders placed with less than 1 week notice.
CAN YOU DELIVER?
Yes, delivery fees vary and depends on location. Free pickup in the Gold Coast area.